Privacy Policy

Last updated: August 2026

Lilikam Plumbing & Drain ("we," "us," or "our") respects your privacy. This page explains what information we collect through this website, why we collect it, and how it's handled.

Information We Collect

We collect information in two ways:

• Information you provide directly — when you fill out our "Get a Free Quote" form, we collect your name, phone number, the service you're requesting, and any details you provide about your plumbing issue.
• Information collected automatically — we use Google Analytics to understand how visitors use this site. This collects usage data such as which pages you visit, how long you stay, your approximate location (city-level, based on IP address), and the type of device and browser you're using. This is aggregate, statistical information — it is not used to personally identify you.

How We Use Your Information

Information submitted through our contact form is used solely to:

• Respond to your quote request or service inquiry
• Contact you by phone or email regarding your request
• Schedule and carry out requested plumbing services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third-Party Services

This website uses the following third-party services to operate:

• Web3Forms — processes and delivers contact form submissions to our email. Form data passes through their servers to reach us. See Web3Forms' privacy policy for details on how they handle this data.
• Google Maps & Places — used to display our business reviews and location information. Google may collect data according to its own privacy practices when these features load. See Google's Privacy Policy.
• Google Analytics — used to understand site traffic and usage patterns, as described above. Google may set cookies as part of this service. See Google's Privacy Policy.

Cookies & Your Choices

Google Analytics may place cookies in your browser to distinguish you from other visitors. You can:

• Adjust your browser settings to block or delete cookies
• Install the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics on any site

Blocking cookies may not affect your ability to browse this site or submit a request, since our core content and contact form do not depend on cookies to function.

Data Retention

Quote request details submitted through our form are retained only as long as necessary to respond to and fulfill your request, and for our general business recordkeeping.

Your Rights

You may contact us at any time to ask what personal information we hold about you, to request corrections, or to request deletion of your information, subject to any legal or contractual obligations that require us to retain certain records.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.